Work
Performed
Worker
Requirements
Sample
Occupations
Sample Occupations
Related Clusters
Related MPC Departments
| CAREER CLUSTER BRIEF |
INFORMATION COLLECTING AND DISPENSING |
|
CAREER AREA - BUSINESS |
||
|
|
| Work activities in this group primarily involve collecting information, checking it for accuracy or consistency, and/or relating or otherwise dispensing it to interested parties. Carrying out prescribed actions in relation to the information is occasionally involved. The information is usually obtained or verified by personal or telephone interview and dispensed in response to or in anticipation of direct or indirect inquiries. The performance of clerical tasks, such as record keeping, is frequently involved. | |
|
|
| Verbal facility and the ability to relate to people in order to tactfully acquire information and create a good impression in answering inquiries; exactness and attention to detail in reviewing records and avoiding errors; numerical ability for situations involving accounts and numerical records; and a liking for public contact work. | |
|
|
Sample Occupations |
| Claim Clerk | Customer Complaint Clerk (Adjustment Clerk) |
| Travel Clerk | Library Assistant |
| Reservation Agent | Library Technician |
| Transportation Ticket Agent | Hotel and Motel Desk Clerk |
| Receptionist | Loan Clerk |
|
Related MPC Departments |
| Business Consulting and Analysis | Hospitality |
| Computing and Recording | Business Office Skills |
| Interviewing and Informing | |
| Filing and Classifying | |
| Allocating and Expediting | |
| |